Fraud Policy

Fraud Protection

With the unfortunate increase in online credit card fraud it has become very important for us to have the procedures in place to protect both our customers and our own business from the effects of credit card fraud.

Signature on Delivery

Wherever possible we use delivery methods that require the customer to show identification and sign for the parcel.

Large Orders

Black Label reserve the right to ask for further identification for large orders if you are a new customer. We fully understand and maintain your right to privacy but unfortunately it's become necessary to ask for a copy of photo id and phone number for orders over $500. Please do not be offended if we ask.